Frequently Asked Questions

General Questions
You need to register on the website by providing your email and creating a password, or by logging in via supported social media accounts like Facebook or Google.
Yes, users can create their own contests for uploading content such as photos, videos, or stories. You would need to set contest rules and timelines.
You can create various contests including photo, video, and story contests, and you can choose to make a contest fully open or private/invite-only with a join code — all voting-based, where participants upload entries for the public to vote on.
Yes. Some contests are restricted to a specific group or community and require a join code from the organiser. If you have a code, enter it when prompted to unlock and join.
Users can vote for their favourite entries online. Votes are made publicly via the website and are protected by a fraud control system to ensure fairness.
All contests allow one vote per user per contestant per contest, made daily.
All contests show vote counts publicly so participants and supporters can track progress in real time.
Gifting and Spotlight
Yes. Registered, logged-in users can send virtual gifts to support a contestant, separate from voting. Visitors browsing without an account can vote, but cannot send gifts.
Yes, daily and weekly gifting limits apply to keep things fair for everyone. Current limits are shown on the gifting screen when you choose a gift.
Gifts you receive are held for a short period (typically 3–7 days) before they become available to claim. Before claiming or converting a gift, you'll also need to complete a quick identity verification, which helps keep the platform safe and fair.
Spotlight is a paid feature that boosts the visibility of your contest entry. You can choose country-wide placement to reach voters in your region, or worldwide placement to reach a global audience.
Participation and Registration
Yes, to create contests, submit entries, or send gifts, you must register or log in using the enabled login methods such as email, Facebook, or Google. Voting itself doesn't always require an account.
The registration form may include fields like name, email, and other details as required. See our Privacy Policy for full details.
Yes, the platform supports running and managing multiple contests at the same time with different categories and phases.
Winners are selected based on votes, or by judging criteria set by the organiser in the event of a tie. The platform supports transparent winner selection.
Prizes and Incentives
Popular prizes include technology products, exclusive experiences, brand-related items, multiple winner tiers, or instant prizes to encourage participation.
Winners are notified via email within a set period after contest closure. If unreachable, organisers may select alternate winners.
Tokens are earned automatically through voting activity — both when you receive votes and when you cast them. Gifts are a separate, direct way for registered users to support a specific contestant. Check your profile to track your token balance, and visit a contestant's profile to send a gift.
Technical and Support
Yes, the website and all contest entry forms are fully optimised for mobile and tablet devices.
Customer support is available for contest setup, technical issues, and general questions. Visit the Contact page or email us at support@showus.fun.